Originally Posted by
Superguy
UA's website is also more usable than it was back in the day too (though many still refer to it as .bomb).
I don't know about that. Perhaps 4 months ago I would have agreed but they had a major outage last week and even today errors are occurring such as
"We are unable to process your request. Please see the message below for details.
We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-888-491-6573; the U.K., phone 0800 028 5003; elsewhere use the local phone number."
I'll take AA.com over United.com any day and don't really have issues with either mobile app though I generally agree the United one is better.