Originally Posted by
onlysuites
Yeah but they have such incompetent staff that are locked behind closed doors so one can't speak with them. I have faced this sort of issues before with other airlines but you can often walk them through and the availability magically appears. Frustrating!
Maybe that's intentional?
I actually have done this on many occasions via e-mail - but they kept pretending not to understand or asking even more stupid questions, eventually saying there was no availability - because they took over 1.5 weeks to revert!
One time they never even replied to me, and I reminded after 1 month - and of course the flights were then not available, *or* they "couldn't book F + J"!!
Biggest joke in the world - JetPrivilege!