Originally Posted by
RTW1
That's a new one for me.... are you sure it's not a private line number you used. When I call (from Europe) I simply get a message that the (US) callcenter is closed.
No private line. I just called the number on the back of the Diamond card. I am located in London though so that might be why this happens for me.
Edit: I just got off the phone with Hyatt. The promo only shows on the front page of Hyatt.com if you have a European IP address. It is a website glitch and they have reported it to IT. I think that the downtime last year was perhaps not quite enough to put the website's myriad issues to rest...