Originally Posted by
tcp1
Well, mine doesn't - I'm missing two stays that happened during the "outage", which is exactly how far short of diamond I am counting a stay I have next week. I called in and they told me NO new activity would be posted until 12/28, including activity up until 12/28. Which of course makes me nervous about my renewal.
Seems like they botched this fix, whatever it was..
I wouldn't worry. Your folios from the hotel are proof of your stays. Even if you don't have them, the hotel can provide duplicates. Hyatt has always made good on any errors I've encountered and I'm sure they will with you also.