Originally Posted by
TransAsia
I am fully aware the new rate will be adapted since Dec. 15th so I was trying to ticket some coming trips last night ( Dec. 14th) ,before the dead line. But I found out all my trips between Tokyo ( Asia 1) & Bangkok (Asia 1 at old rate ) and Hong Kong (Asia 1) & Singapore ( Asia 1 at old rate) are quoted 60K, instead of 30K. Obviously Aeroplan has silently move Thailand and Singapore from Asia 1 to Asia 2 even before the date they announced. That is a new low of Aeroplan to play dirty! I am just so fed up with endless bad news from
Aeroplan and equally upset with its related family member
Air Canada and
Altitude that I have been loyal for the past 10 years.
As I posted above, you should have just booked.
a) you could have argued the PNR was created before the deadline (which it clearly was)
b) you could certainly have received a free cancellation.
Aeroplan has its ups and downs, and I *hate* the constant devaluations - don't get me wrong - but one thing they have been fairly good at is honouring mistakes and their screwups. So as posted above by wwtsang, they would've honoured your prices with no problem (unless you didn't have enough miles in your account - that's another story, I suppose).