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Thread: Important changes to the Aeroplan program (2015)
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Old Dec 15, 2015 | 8:14 am
  #329  
Pseudo Nim
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Originally Posted by wwtsang
Quick update, after calling and holding for an hour I was lucky to speak with an amazing rep, I had to explain my situation of the booking was made at the old pre-Dec 15 mileage level but the travel zones were charged at the new classification

long story short.... rep called ticketing and got my ticket correctly ticketed at the old level as it should have been (my top up miles will be refunded as well)

hint: leave a callback number in case your call drops, mine did but she was nice enough to call me back
Told you.
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