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Old Dec 14, 2015 | 9:42 pm
  #324  
Pseudo Nim
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Originally Posted by wwtsang
just got off the phone with them... they offered me an explanation about the local time in thailand, then when I pointed out a NRT-HKG roundtrip was still being priced at the old rate they said the system must be changing over now

sucks that the IT change is having the reps to offer excuses, there was no supervisor available so i'll call back in the morning
Yup. Like I said, I would always argue that the closing time of the support desk is the cutoff time - and it shuts at midnight EST, so that's when the deval should go in effect.
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