Originally Posted by BenSenise

Sixt has some nice cars at good rates but LAX is just too painful an experience to endure. It took us one hour to get a car. The front desk is an absolute mess with each customer taking 10+ minutes to get a car. The agent who served me said that they have cars available in the next category but just not for upgrades. What?
When I rent with ANY of the other companies i am in and out in less than ten minutes and the upgrade is automatic. Why can't Sixt do the same? They have all my data, I've got platinum status. They know exactly when I'm going to arrive. Why can't they just have a car ready for me that I can hop in and drive off with?
I do like Sixt and always use them in Europe but LAX is just way too painful an experience.