Originally Posted by
hermanc
I've only ever done 1 sector on AI (787 to KIX) so take it for what it is. Didn't receive any extra services. There were no pre landing safety checks so during landing, a lot of window blinds were still dark and many passengers had their seats down, etc...
After that, my wife refused to fly them again so hence the one and only sector...
I won't comment on their safety

. My comment was purely on their on the ground connection service!