Originally Posted by
Sean Peever
I might get flamed for this - but I have to actually hand it to AI (yes, - I am giving Air India a positive comment).
AMD - DEL - LHR, when connecting in DEL for the 7 hour layover they took the time to flag me as a important pax, escort me to the lounge in the middle of the night, get me through security faster etc etc. Their level of service as a *G in my transit airport was honestly impressive.
I've only ever done 1 sector on AI (787 to KIX) so take it for what it is. Didn't receive any extra services. There were no pre landing safety checks so during landing, a lot of window blinds were still dark and many passengers had their seats down, etc...
After that, my wife refused to fly them again so hence the one and only sector...