Originally Posted by
bon95
Originally Posted by
Often1
I would not rely on one user's anecdotal experience. Call WN and pose the specific question, citing the fare rules. The earlier poster's experience could have been an error by WN, the fare rules you read could be an error or the rules could have changed.
It's not as though you will be able to argue to WN that you should receive a points credit because someone on an anonymous internet forum told you that they did.
It's pretty common knowledge on this board that they are refundable.
Yup. Not to mention OP or Often1 could have performed a search and found that this question has been previously asked and answered, for example:
Taxes/Fees on Intl Award Nonrefundable?
There is potentially an issue of the computer system not working correcting for "refaring" international bookings; so, cancelling & re-booking is the preferred method on international award bookings.