Originally Posted by
Pi7473000
Try flying the 2 class 777s or 787s. The Business class on those planes feels old and outdated as well! The economy seats feel much less comfortable than on the 3 class 767. They also don't even have GlobalFirst! I prefer the 3 class 767 over either of those planes for comfort in all classes.
Great example of how appearance trumps substance for many.
The Y seats on 3-class 763 (which OP is complaining about here) are generally considered the most comfortable Y seats in the UA fleet. Yet some people would apparently prefer a 17.3 inch wide, barely padded slimline seat, so long as there's flashy new touchscreen AVOD.