Originally Posted by Accor Concierge

Hello everyone,

I am sorry to hear that you are still having issues with your account. I alerted the team and have heard back from them about these issues.

The systems is going through some technical difficulties and the system is slightly unstable at the moment. Some members may not be able to access their account. We are actively working on solving these issues and apologize for any inconvenience caused.

If anyone still has issues, don’t hesitate to get in touch in private message. The team is working on the issue to get things sorted as soon as possible.

Best regards,

Amy