Originally Posted by
fmkgb
My account is still not showing my Platinum account or my points--it has been several weeks. I deleted my cookies and I'm still seeing the message on my homepage from The Le Club Accorhotels Executive team saying "We are actually facing technical issues on Le Club Accorhotels website. Some members may not be able to access to their points balance and their loyalty cards on their personal account."
Amy, any update to when this issue supposed to be fixed for the rest of us???
Hello,
Unfortunately I do not have any specific timeline to give you but the team is on it and things should be back to normal soon as the majority of the accounts have already been checked. If you could me your membership number and details of whats happening i can send them to our team and try and move things along quicker
Best,
Amy