Old Apr 24, 15, 4:18 pm
  #15  
dorisrpas
 
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL GM, HH Dia, Marriott Gld, Hertz PC
Posts: 647
Originally Posted by cwe84 View Post
Even RedCoats are DGS. So if Above Wing is DGS then the entire frontline staff is. The only difference is that DGS RedCoats are not allowed to touch other airlines products where a regular DGS agent can work all airlines.

As for the little extras those are provided by each station ROA currently has Lindt truffles at each seat when they are available and a note of thanks.
Thanks for the clarification.
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