Originally Posted by
hailstorm
I rag on the website like everyone else, but all the issues are things that I can work around. The fact remains that I choose to stay at Hyatts based on the quality of facilities and service of the hotels, not the quality of the website.
+1 - but website issues have long been a known issue - witness this sticky was requested by GP Concierge in 2010 - you would think that issues could be straightened out in 5 years.