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Old Apr 1, 2015 | 6:36 pm
  #3  
Kagehitokiri
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
standard for some luxury properties

alila villas >

Originally Posted by Nivek
indicate our preferences (music, pillows, level of attention by the butler, etc) prior to check in? To give you an idea, you can click on the Alila Villas Uluwatu – Personal Preference Menu link to take a look. Go ahead and input a fake name/email address – nothing is saved until the form is submitted
Originally Posted by Musken
I have never seen something like this before, at least. Have been asked to fill in a form a couple of times, but this has been mainly about minibar content and not something I have done. Mainly I just write an email about preferences or talk to this, but this electronic book was just so nice and informatice that it is a pleasure to fill in.
Originally Posted by Musken
we cancelled our reservation at alila uluwatu
Originally Posted by Kagehitokiri
hmm, i see i hadnt actually looked at alila's yet. definitely interesting. ^
style of service, sounds like book preferences, 'local' food option, not just airport transfers but VIP.
Originally Posted by Kagehitokiri
Originally Posted by Ozchinois
If you choose Alila you must opt for the indulgent/pampering service as opposed to discreet.
Originally Posted by ngfan
I remembered that pre-arrival folio from my last stay
soneva is an example of a company that sends form via email

Originally Posted by KatW
Twin Farms has a lengthy pre-arrival survey and they most definitely use it to customize guest stay.
might be more common at luxury all-inclusive properties such as twin farms (twin farms is 20 rooms)

Last edited by Kagehitokiri; Apr 2, 2015 at 1:49 pm
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