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Thread: 24/7 Concierge (Call Centre) Experiences
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Old Mar 21, 2015 | 6:56 pm
  #67  
yvr76
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Originally Posted by canadiancow
I was hoping they could process it as a regular change, but bypassing the call center's "If it's not offered by the web booking tool, I can't give it you."

I'll be sending an email shortly for a SDC, but it would be nice to get it done with.
Right, so you're on a Latitude FP trying to change routing. Can't be done via call center, but can via a SDC? Are routing changes still permissible via a SDC?
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