Originally Posted by
eternaltransit
Unfortunately the limit for retroactive claims is 6 months - anything over this and it would be a goodwill gesture on Skywards' part.
http://www.emirates.com/english/skyw...mme-rules.aspx
If you have a good case then they may look on it favourably, but if you have already tried that and they have denied your claim, then it seems you are out of luck in this case, I'm sorry to say.
Yeah, I know it was 6 months, but it is quite annoying given the member number was there and they didn't add the miles. It was added to the booking, so this is an error on Emirates part. It can't always be up to the customer to check that they are doing their job properly surely?