FlyerTalk Forums - View Single Post - Your Skywards Questions Answered 2015/2016
Old Jan 8, 2015 | 8:09 am
  #9  
eternaltransit
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Originally Posted by neilsinc
I have just booked flights with Emirates to Australia, and on booking I noticed that they haven't credited my miles for my last trip in December-January 2013/14.

Is there any way or anyone I could contact to get these credited? Emirates themselves have said it is not possible even though I entered my Skywards number and have all the details of the flights
Unfortunately the limit for retroactive claims is 6 months - anything over this and it would be a goodwill gesture on Skywards' part.

http://www.emirates.com/english/skyw...mme-rules.aspx

If you have a good case then they may look on it favourably, but if you have already tried that and they have denied your claim, then it seems you are out of luck in this case, I'm sorry to say.
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