FlyerTalk Forums - View Single Post - Award seat available online but phone agent cannot see it (not a "phantom" award)?
Old Dec 16, 2014 | 9:47 pm
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FlyerBeek
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Originally Posted by sbm12
Ask the agent to try to "long sell" the segment. It should come back confirmed if there really is space.
It goes without saying, I suppose, but the challenge will be finding an agent willing to "long sell" an award segment. This is getting much more difficult in my experience.

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