Each member will be responsible for letting Delta know of any name, email or address change on his or her account. Please ensure that the name in your SkyMiles account (first, middle and last) matches exactly the name on your government-issued photo ID used when you travel.

Address Change

Country of residence is determined by the primary address in the member’s SkyMiles account. Delta reserves the right to audit an account at any time for address accuracy, residency requirements, request further supporting documentation and update the address for any member's SkyMiles account using the National Change of Address (NCOA) data filed by relocating postal customers, but shall have no obligation to do so. Accounts found in violation are subject to penalty, up to and including termination of Medallion status and closure of the SkyMiles account.

For address changes, a member may update their account address information using their Delta password by visiting My Profile, editing their address and attaching any required documentation through the online form. You may also be able to update your account address by submitting the information via fax, mail, or by phone using your password. Members should include their SkyMiles number and signature on all requests and documentation.

Fax or mail supporting documents to the SkyMiles Account Support group at:

Fax: 404-715-9220 (Medallion members)

Fax: 404-773-1945 (All other SkyMiles members)

Mail: 
Delta Air Lines, Inc.
SkyMiles Account Support
Dept. 654
P.O. Box 20532

Atlanta, GA 30320-2532