I had the same issue. I finally got threw and made a C&P reservation for 2015, the next day I received a CS survey asking me to rate my experience. I gave it the thumbs down.
Originally Posted by
hailstorm
Not a website issue, but I'm having a devil of a time getting someone to answer the phone.
An hour ago, I got nothing but a busy signal regardless of what Hyatt number I called.
Now I am on the "Diamond Line", but I have been on hold for over 15 minutes without a response...