Originally Posted by
AKCuisine
The newest "upgrade" to the website was IMO a major downgrade. It is now very, very difficult to compare various rates. I truly detest having to go back to initial reservation screen in order to compare AAA vs My Elite vs other rate codes, or to even get it to show point values for rooms
Hyatt's old version was far from perfect ... but it definitely was a lot better than what's on the website right now.
A major
, Hyatt, and a major #fail in your booking system.
Perhaps I shouldn't have complained. Website was working OK yesterday and the day before, back like it used to when it was easier to compare the various rates.
Today it's inaccessible. I get stuck in an endless loop while trying to log in and get to my reservations. When I try to click through to them, the system bounces and logs me out, over and over again.
I sent the feedback form but not sure I'll hear back. Is anyone else having trouble with the website?