Originally Posted by
rsteinmetz70112
While it shouldn't this one unfortunately happens all the time.
You're unfortunately right. I guess when I wrote "can't", I meant "shouldn't / is not allowed to".
Further, I acknowledge this stuff isn't black and white. You're allowed to criticize a police officer, but you also have to follow his orders. So if he tells you to get back, stand in a certain area, "show me your hands", etc, you have to comply.
FAs & GAs are similar. If the GA is trying to board the plane on time, she doesn't have to stop the boarding process to deal with 10 minutes of your complaints. But it seems the issue here was with the passenger escalating to twitter, not with him disrupting boarding/loading/takeoff.