Originally Posted by
pricesquire
Not disputing charges, just need basic tech assistance. These shouldn't even be hard questions to answer, i.e. "why can I receive a text from X number, but my response never makes it to the recipient"
I had this EXACT same issue in the US, and it resulted in my regular phone being spammed with text messages all day for them to "troubleshoot", and then an email basically saying "Nope, it works, there is no problem." but in horribly broken, repetitive English.