FlyerTalk Forums - View Single Post - AA award flight cancelled due to schedule change
Old Feb 27, 2014 | 7:05 am
  #57  
JPG3392
All eyes on you!
10 Years on Site
 
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,396
Originally Posted by dazza189
Yeah, the manager seemed to imply that if this was within a day or so of the flights, there would be different options. Did your delay happen day of?
Yes. When I checked in for my flight at BWI, the monitor indicated that the flight would be delayed for about 30 minutes. While on my way from the counter to the security lines, I glanced at another monitor and saw that the delay was now 4 hours, so I couldn't make my connection at JFK. After consultation with a supervisor, the agent at the desk offered to put me on BA's BWI-LHR-STR flight later that evening. Since that would have involved waiting at BWI for 5-6 hours and arriving at STR in the late afternoon, I asked if I could wait a day and change the flight to DCA-JFK-DUS-STR. AA agreed immediately.

Last edited by JPG3392; Feb 27, 2014 at 2:35 pm Reason: Corrected typo.
JPG3392 is offline