Originally Posted by
activistflyer
This is indeed a pig's breakfast, because I am having almost the exact same experience with two MH flights I took in late-Jan/early-Feb (on KUL-HKG and TPE-KUL in business class). They were not credited into my CX account and when I followed up with a missing mileage request, they showed up as rejected because the flights had been "credited into another programme". I called MPC to complain and highlighted the fact that my CX number was clearly printed on the boarding passes, but received an email back today confirming the rejection.
Should I be following up with MH now? This is getting ridiculous.
Called them. Ask them to ask MH which programme it has been posted and how can it be when the MPC number printed there.
As far as I know, if your MPC number printed there, it can only go to MPC. I stands to be corrected. I told them, I do not have any other programme in OW.
The mess can be on MH side. But as I just said in my reply email to MPC (cc Linda Sim), I expect CX to do some due dilligent. When MH came back with this stupid reasons (has been posted into other programme), shouldn't they check the BP first?
Every time I called, they keep asking for the BP. I told them the BPs have been sent together with missing miles form. I thought they stated in the form that BPs need to be sent?