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Thread: AA award flight cancelled due to schedule change
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Old Feb 26, 2014 | 10:00 pm
  #56  
bedelman
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Originally Posted by Dave Noble
A travel agent will not be booking award tickets and so no reason for AA to address the issue of award flights on that page
I agree that travel agents don't book award tickets. But the top of the page specifically indicates that the page covers award tickets. Notice the following in the page's first block of text ("Schedule Change Introduction - General Information"):
Rule 240 protects all ticketed customers including AAdvantage, AA codeshare and Travel Agents free/reduced rate.

Rule 80 protects all ticketed customers including AAdvantage, AA codeshare and Travel Agents free/reduced rate.
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