Originally Posted by
bluetus04
Yes this is very annoying. I had a 4-segment trip on MH late-Nov/early-Dec last year SIN-KUL-HKG-KUL-SIN. Three of the segments got credited the week after that but the 3rd segment (HKG-KUL) was missing. Waited for about a month and filed a missing miles request. It has been sitting as "Processing" for 3 weeks now. I hope it won't get changed to "Reject".
This makes me think again if I want to fly MH if I need the club miles a couple months close to renewal.
I hope you won't get a reply like "you are not in the passenger list" like that told me before.
What annoyed me, I did send the BPs when I submited my missing miles form. I do not understand when MH got back to them and telling them "The flight has been credited into other programme", can't they first check the BPs that I have sent to them.
How can the flights be posted to other programme when the ticket and BPs clearly showing my MPC number.
I did managed to talked to the agent about 4pm today and he asked me to resent the email and he said he will follow up. Just before midnights I got an email from
[email protected] telling me that 4 flights were rejected for the reason I mentioned.
I straight away gave MPC a call and the agent told me that they have not received the BPs. And he keeps suggesting that may be I did not put my MPC number or my name is not match exactly. I slammed him because he was taking rubbish as I know exactly what I am doing.
This is really a mess. How can after 1 year, there seems no integration between MH and CX. What frustrated me, CX also never check before they do the rejection.
Anyone has Linda Sim email?
Will I see the same mess if I fly QR and post it to CX?
I am really considering to open MH Enrich account now, as it seems "easier" to get the elite status.