Originally Posted by CdnFlier

Congrats MG! Now you get co-pays for life


Side note of MLLs... the other week, using an old card (because AE never bothered sending me a new one after I asked a 5 or 6 times), the MLL agent threatened to cut it up because it was expired. I mean all they need is to swipe the card and every AE card swipes the same - but really, cut it up in front of me? I wrestled it back and it survived until my new one showed up a little later, but still.

Originally Posted by sudosandwich

AC service really sucks bigtime. I'd rather take WestJet as well. CX is just so much better.

A few years back when I was checking in I showed my elite card, and the employee just took out a pair of scissors and cut the card up and threw it in the trash just because I didn't satisfy the amount of flights to renew it. I told him I don't have my original card anymore since my account was opened in the early 2000's. He's like doesn't matter It's in the trash already.