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Old Oct 20, 2013, 3:00 am
  #82  
lcpteck
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by Psychiatrist
Do all BRG claims get responded to within 24 hours?

Made a BRG for Shanghai Xintiandi around 22 hours ago, still no reply. Re-sent the BRG again just now.

Is there phone number to call to chase?

Thanks!
Based on my previous failed BRG claim at this hotel, they only process it during their office hours mon-fri.
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