Originally Posted by
BKKLEE
newly instituted laundry list only for R.........
do you want your shirts folded or on hangers?
do you want no/light/medium/heavy starch?
do you want your collar and cuffs buttoned/unbuttoned?
and DO NOT outsource this function

Ditto on the outsourcing. Those are the hotels that have the notoriusly late return times.
In some hotels I've even seen them not offer laundry service on a weekend day as part of being "green". Seems crazy for a full service hotel to do that.