Originally Posted by
m3red
I think these EU rules are over the top.
The poster has lost out on F to J for one sector - she should get the cost of the J Fare to F for that sector. 75% of the ticket back is unjust enrichement - no wonder EK try to avoid paying it!
No wonder I left the compensation culture of the UK and Europe behind...
What EK did is unjust enrichement. There was a high demand for Y that flight (because of the start of summer holiday). The EK-Dusseldorf-staff told me
I was the only F passenger that flight so they changed from a 3-class 777 to a 2-class 777. A 2-class aircraft can accomodate around 80 more Y passengers. The revenue of 80 extra Y passengers is higher than 1 F passenger. For the airline I can understand but for passengers it's not fair. Even if they compensate 75% of my entire ticket, they still made huge profit according to the downgrade.