Originally Posted by
gsalem94122
Thanks. I suppose that is possible, but unlikely.
The United CSR says that they have screenshots that we actually searched for a revenue fare and not an award ticket. ....
As others have said, the best confirmation is the original email from UA at time of purchase. Instead of guessing, you need to find that e-mail. Also, you can check the time/date of the credit card charge.
The ability to cash purchase an award ticket is there and you will not be the first to have miss-selected.
Originally Posted by
Kacee
Sounds like the kind of thing a CSR makes up when he/she just wants to get rid of you.
most probably but there do have the transaction history.