Originally Posted by
mgcsinc
DidItClear is showing a 60% overall upgrade rate for 1K's. I'm not saying the data is perfect, but it's a shade better than anecdotal, and it suggests less doom and gloom than (I think) you're suggesting. Although it certainly is a step down from the stats reported on
udustats.
Are you able to show UG rate for flights to/from SFO?
There are wide variations in UG success depending on airport.
Originally Posted by
entropy
I have seen little evidence that this is a problem that management A) recognizes exits, or B) would even care about fixing.
and as an additional observation, they've made the domestic dining experience so lousy lately that I wouldn't be surprised if it even pisses off the kettles who upgrade for $39 ahead of a 1K. "I paid $39 to get this greasy piece of junk, I paid 99c for something just like it at the 7-11"
1. Management is clearly committed to the TOD program. This isn't changing.
2. My long-time experience with legacy UA was that food was consistently despicable. I never ate that crap, even in F, except on very long haul when I couldn't bring enough to take care of myself. If anything, I've found a slight improvement in food on sCO compared to sUA. You're not suggesting the food with sUA was anything other than sickening before the takeover, are you?