FlyerTalk Forums - View Single Post - Breaking up with Marriott

Feb 16, 2013 | 1:03 pm

#187

dclocation

Join Date: Dec 2010

Programs: AA EXP, UA 1P, Marriott Platinum, SPG Platinum, Avis First

Posts: 45

Quote:

Originally Posted by aero0729

As a long time Marriott big spender (200K per year in meetings) I have decided to switch to SPG and Hilton. I think Marriott's program is one of the worst programs and nothing is getting better.

- Point values now diminished. Hotels cost almost what Hilton's do but points are much harder to earn
-Poor treatments of Platinum Members
*lack of upgrades
*Courtyard - yuck... bad hotels with no benefits
*No free breakfast on weekends. (even for Platinum..awful)
*MAJOR category changes destroying the purpose of the mega bonus, travel packages and points in general. Worse than any program in history.
*Platinum phone line ... automated garbage
*Lots of nice hotels, but too many dilapidated hotels going up in category.
*Nothing special about the program and nothing changes.

I agreed with many of the points listed here. I am really tired of Marriott. I have decided to give SPG a try - stayed in SPG properties for 6 nights already and booked another 8 in Feb. The co-wrokers in the team also followed. So far so good. I know Marriott really doesn't care so we will just vote by foot, and of course, $.