Originally Posted by aero0729

As a long time Marriott big spender (200K per year in meetings) I have decided to switch to SPG and Hilton. I think Marriott's program is one of the worst programs and nothing is getting better.

- Point values now diminished. Hotels cost almost what Hilton's do but points are much harder to earn
-Poor treatments of Platinum Members
*lack of upgrades
*Courtyard - yuck... bad hotels with no benefits
*No free breakfast on weekends. (even for Platinum..awful)
*MAJOR category changes destroying the purpose of the mega bonus, travel packages and points in general. Worse than any program in history.
*Platinum phone line ... automated garbage
*Lots of nice hotels, but too many dilapidated hotels going up in category.
*Nothing special about the program and nothing changes.