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Old Feb 9, 2013 | 9:21 am
  #35  
aaupgrade
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Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,094
Originally Posted by ohmark
note that language that had appeared in certain previous iterations of the upgrade policy to the effect that upgrades were limited to one room category has also been eliminated.
Yes, it is nice that this wording was removed. It wasn't there long, and from various posts here and on MR insider this wording was denounced and I believe Michelle said they would look into it and correct the wording. Sounds like they did even though it took them a few months to get around to it.

Now if they can just fix their crappy web site that they have been "enhancing" over the past couple years.

I look forward to reading all the rants from Gold or Plats checking in and having searched room inventory and complaining that they didn't get the suite that showed up as available on the hotel's web site. LOL.
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