Originally Posted by
Accor Concierge
Hi ironfire,
I can see why you think transfers can take so long to be completed but verifications must be done by both parties first before authorizing the transfer. And this bilateral communication takes an important amount of time as well as avoids mistakes to be made.
I apologize for the long waiting time you guys are facing for your points to be transferred.
All the best,
Nathan
With all due respect we do understand this. BUT regular transfers in 99% of other programs are not that timeconsuing. However even more important is that here there was a renewal of a working transfer option.
It should at least be possible to have the same processing routines as have been in place for ages, no?