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Old Jan 29, 2013 | 3:49 pm
  #1469  
pokee
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Join Date: Sep 2012
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Originally Posted by peroorim
Same story here. I do not remember such a hassle with bonus SPG points like this time. They always showed up with the first statement.

It has been 4 months and no bonus points. I sent a secure message on the weekend and was told that points will be awarded in 5 business days. We will see.

Wander what changed lately that it is taking forever with the bonus points.

I really don’t think it is acceptable to wait 120 days or even longer
This makes me wonder if they've changed their policy to only award bonus points after someone complains about it - in other words, automatic bonus points have now changed to manual bonus points. This is really infuriating, and it will deter me from ever paying an annual fee on this card. I will gladly pay an annual fee for my Amex Gold, where I have experienced exceptional service and received prompt automated bonus points...
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