Thank you for your question. First, as a general matter and general note to all, if you would like to get our attention about an urgent matter, the best way to do so is to email us at
[email protected] We see that this question has been asked in no less then 4 threads today. Posting the same question that someone asked in one thread in a different thread won't make us see it any faster and will probably delay our response. Send us an email, and if it's something we need to make a public statement about, after we know the answer we will post it in this thread. Thank you.
Now, on to the issue at hand. Good news, as it turns out we do have access to the new RU/OU classes. We did some testing and we see them replace V/X for flights from Jan 30 and after. We have to make some tweaks to our back end to support 2-letter class codes for DL, but we should have an update pushed either later this week or early next week.
See Delta's statement to travel agents here:
https://www.worldagentdirect.com/del...ntCode=FCA_IMP and the FT thread on it here:
http://www.flyertalk.com/forum/delta...alignment.html
FAQs:
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When will we be able to search RU/OU classes? When we push an update that allows for it in the next few days, we will post here when the update is in production.
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What about my Flight Alerts and Saved Queries for V/X classes? When we post the change that allows for searching of the new upgrade classes, we will automatically change all existing Saved Queries and Flight Alerts to use the new classes for flights on 1/30 and after.
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What about when Z/G is removed on Feb 6 for flights on or after Feb 19th? Good question. In our brief testing we have been seeing the RU/OU class codes match the inventory for Z/G for flights many months in the future. DL may decide to use RU/OU for them as well or use another subset of R/O classes.
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Does this mean that an DL Award search on DL.com will be the same as an Upgrade search since the classes start with the same letter? According to a DL rep, no. The Upgrade inventory is represented by classes which are separate from the Award inventory.
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Does this mean we will be able to search awards for DL as well now? That depends on if the R/O/N award sub-classes are available in the same way the RU/OU upgrade classes are. We haven't seen this so far, however we will keep looking and let everyone know should award DL inventory become available.
For questions about EF please post here. For comments regarding the implications of the changes as a Delta flyer, please post to this thread in the DL forum:
http://www.flyertalk.com/forum/delta...alignment.html
Thank you all for your continued support!