Good Morning FTers!

I noticed you picked up the communication from our Sales department, regarding the upcoming changes to our fare classes. I wanted to provide additional details around this change.

At Delta, we’ve been working with Air France and KLM to align fare classes for published and private fares. You’ll see a lot of this work rolling out during the next three months and when it’s all said and done, Delta’s fare classes will be more closely aligned with our JV partners.

The first phase of this project which will go into effect this week is the transition from V/X to RU/OU for Medallion Complimentary Upgrades. Though we don’t publish these fare classes externally, many of you know that we use V/X classes for Medallion Complimentary Upgrades. R and O classes are used for Award Tickets today but we already use dual character classes internally to further differentiate Award Ticket inventory. This is how we provide enhanced availability for Medallion members. When you redeem for an Award Ticket, Delta sees a dual character class while our customers may see R, O, or N class. The new fare classes for complimentary upgrades RU/OU will not impact your availability to clear for Medallion Complimentary Upgrades or your access to Award Ticket inventory because Complimentary Upgrades will not be tied to the same internal dual character classes that are used for Award tickets.

We wanted to alleviate any concerns around upgrades. We will continue to update you as we roll out the remaining phases of the project.