FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Aug 20, 2012 | 11:27 pm
  #3475  
vandrei
 
Join Date: Aug 2012
Location: Charlottesville
Programs: UA Gold, VX Gold, AA PLT, DL Gold, MR Gold, HH Diamond, Hertz 5* Gold
Posts: 469
Originally Posted by exerda
Why is the default UA CS answer, "Allow 15 days?!"

Then, when those 15 days have passed, you'll get the promise that some "sweep" is going to fix things next weekend. Then you'll get another "15 days" answer when said "sweep" never happens.

Truly pathetic.
I told the UA CS that I was going to hold on to the boarding passes until the correct miles were posted to my account.

Originally Posted by redwoman
2 minutes ago I was told that this would take 7days to correct. I am not necessarily upset with this, it's not a big deal for me but I cant understand why UA doesn't have a huge banner on its website notifying everyone of the problem. Think of how much time the MP service center employees are wasting on this, and how much time members are wasting by calling in.


It does seem really lame at this point that stupid s... Like this keeps happening. Coming up on 6 months post-integration now....
The flight that posted incorrectly has now unposted from my MP account.

Last edited by iluv2fly; Aug 25, 2012 at 4:12 am Reason: merge
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