Originally Posted by
vandrei
When I called MileagePlus customer support, the agent informed me that there is a major system glitch ongoing and to allow up to fifteen days for the problem to get fixed.
Why is the default UA CS answer, "Allow 15 days?!"
Then, when those 15 days have passed, you'll get the promise that some "sweep" is going to fix things next weekend. Then you'll get another "15 days" answer when said "sweep" never happens.
Truly pathetic.