FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Thread: March 3rd, 2012 System Integration Master Thread (PSS)
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Old Jul 20, 2012 | 4:30 pm
  #3433  
exerda
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Originally Posted by IainC
Mrs IainC (also 1K) recently booked an international saver award ticket in Y on my MP account. When we tried to reserve seats in E+ on United.com the seat maps only allow the option of selecting seats in E. On all flights E+ is wide-open so no problems there. Very annoying, especially after the frustrations of trying to book this award itinerary on 1K line in the first place.

Is there any way to correct this anomaly online without having to call 1K or whatever dysfunctional call line it is now?
Does her MP # show up on the itin? I've had times where the phone agents either didn't enter it or dropped it from an existing itin. You should be able to add it online if that's the case, without having to call in.
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