Originally Posted by spring101

I understand all of the people who bought these tickets constantly checking this thread and posting their opinions, but I dont get why someone who didnt get in on this "deal" spends so much time in this thread strictly for the purpose of flaming on the people who did. Seems pathetic to me. I mean, you want to state your opinion once then by all means, but constantly rehashing it and arguing with those that disagree when you dont have a dog in the fight is just pointless.

As far as the deal, whatever the outcome is there is no question that UA could have handled this way better. Could they have handled it worse? Sure, but since when is that an excuse?
Its just a sign of an airline that doesnt have good leadership.