UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
#4006
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 889
Last edited by amejr999; Jan 7, 13 at 1:05 pm Reason: New link

#4007
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Last edited by gfowler-ord-1k; Jan 7, 13 at 9:05 am

#4008
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: AS MVP Gold, Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 34,400
Wonder how those transcripts would indicate "sounds of howling laughter" at this "complaint"?

#4009
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360

#4010
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,441
OP - fix Page 35 to remove the UA FF number that the DoT forgot to black out.
Others - Page 36 has the real "meat" and resolution.
Others - Page 36 has the real "meat" and resolution.

#4011
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: AS MVP Gold, Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 34,400
"...it could reasonably be interpreted that the actual price of the fare was significantly more that the amount the consumers paid...."
Ya think?!!!
Good on DOT and United. ^^
Ya think?!!!
Good on DOT and United. ^^

#4012
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Little of interest. Its all in the conf call.
A few questions were asked by DOT in one of the mails, but only replied to in th call (how many tickets).
Would anyone know if they have secretaries taking transcripts, notes, or even have the phone calls on tape- open for FOIA requests?
A few questions were asked by DOT in one of the mails, but only replied to in th call (how many tickets).
Would anyone know if they have secretaries taking transcripts, notes, or even have the phone calls on tape- open for FOIA requests?
