Originally Posted by
chris63
Yes, it is paid F PRG-DXB-CPT.
75% only off the one leg, would be no deterrent for the airline.
all the EK staff i have spoken to say their T&C permit this change of equipment & therefore downgrade

& they never rebook due to downgrades

75% may be no deterrent , but from some other claims I have read about the airline has only paid 75% in relation to the downgraded section; the rules seem to be slightly less than clear on what the 75% has to be of
I would suggest calling the UK office regarding this or you may end up having to take the airline to court to claim the money