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Old Jul 17, 2012 | 12:59 am
  #23  
Dave Noble
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Originally Posted by chris63
Yes, it is paid F PRG-DXB-CPT.
75% only off the one leg, would be no deterrent for the airline.
all the EK staff i have spoken to say their T&C permit this change of equipment & therefore downgrade & they never rebook due to downgrades
75% may be no deterrent , but from some other claims I have read about the airline has only paid 75% in relation to the downgraded section; the rules seem to be slightly less than clear on what the 75% has to be of

I would suggest calling the UK office regarding this or you may end up having to take the airline to court to claim the money
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