Originally Posted by
Dave Noble
The flight that day seems to have been changed to an aeroplane which only has 2 classes which explains the downgrade
I *think* that the downgrade would cause this to occur but , of course, can redo the request
If the airline will not rebook, you could always cancel and rebook yourself on another airline, though it would seem that the EU regulations would apply fpr PRG-DXB
They did not explain why the car & the ability to rebook it disapeared, they had to reinstate it.
If i cancel & rebook it will cost much more & it is not my fault.
EU regs most certainly apply, 75% refund from entire ticket, EK deserve no less for failing to rebook.